Gorgias outage, 7 October 2026

Aircall V2 not creating tickets

Started
Resolved
8 Oct 2026, 12:27 UTC (after 27 h 29 min)
Impact
Major
Affected
Aircall Aircall Apps

Last update from Gorgias

This incident has been resolved.

8 Oct 2026, 12:27 UTC

Read the full incident on the official Gorgias status page

Is Gorgias down now?

This page is the record of one past incident. For the live status, see Is Gorgias down right now? - it reads the official status page every 2 minutes.

Other Gorgias incidents

  1. Elevated latency in Helpdesk and Ticket Views

  2. Increased latency in the ai agent

  3. Customer sidebar search not working

  4. Issues with closing tickets

  5. Notifications not playing sound in the browser

  6. Help Center creation not working for new Gorgias accounts

  7. Instagram direct message delayed ingestion

  8. Voice/SMS functionality degraded due to a Twilio incident

All recorded Gorgias incidents