Hotjar outage, 17 March 2025

Hotjar.com down for some users

Started
Resolved
17 Mar 2025, 14:13 UTC
Impact
Not stated
Affected
Website (www.hotjar.com)

Last update from Hotjar

We've resolved an issue where hotjar.com was down for some users. This did not affect Insights nor data collection. hotjar.com is back up and running. Thank you for your patience! If you’re still seeing problems on your end please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new. Thanks!

17 Mar 2025, 14:13 UTC

Read the full incident on the official Hotjar status page

Is Hotjar down now?

This page is the record of one past incident. For the live status, see Is Hotjar down right now? - it reads the official status page every 2 minutes.

Other Hotjar incidents

  1. Data collection paused for some customers

  2. Growth customers not renewed on 12 Aug for one day

  3. Potentially all hotjar accounts with varying degrees of limited service.

  4. Missing VOC Responses

  5. Potential login issues to Hotjar

  6. Surveys not opening in Hotjar application

  7. Heatmaps: Issues Generating New Screenshots

  8. Hotjar.com Down

All recorded Hotjar incidents