Hotjar outage, 4 September 2026

Data collection paused for some customers

Started
Resolved
4 Sept 2026, 18:03 UTC (after 3 h 40 min)
Impact
Not stated

Last update from Hotjar

This incident has been resolved, and data is collecting as normal.

4 Sept 2026, 18:03 UTC

Read the full incident on the official Hotjar status page

Is Hotjar down now?

This page is the record of one past incident. For the live status, see Is Hotjar down right now? - it reads the official status page every 2 minutes.

Other Hotjar incidents

  1. Growth customers not renewed on 12 Aug for one day

  2. Potentially all hotjar accounts with varying degrees of limited service.

  3. Missing VOC Responses

  4. Potential login issues to Hotjar

  5. Surveys not opening in Hotjar application

  6. Heatmaps: Issues Generating New Screenshots

  7. Hotjar.com Down

  8. VoC issues

All recorded Hotjar incidents