Jira outage, 31 August 2026

Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items

Started
Resolved
1 Sept 2026, 05:18 UTC (after 10 h 49 min)
Impact
Major
Affected
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira

Last update from Jira

We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.

1 Sept 2026, 05:18 UTC

Read the full incident on the official Jira status page

Is Jira down now?

This page is the record of one past incident. For the live status, see Is Jira down right now? - it reads the official status page every 2 minutes.

Other Jira incidents

  1. Job processing and scheduling is degraded affecting multiple Atlassian products

  2. Degraded Performance Viewing Issues and Boards

  3. Degraded Performance Accessing Jira

  4. Degraded performance affecting Jira Software and Jira Service Management

  5. Disrupted JIRA availability in US East

  6. Degraded performance of JIRA

  7. Jira - Work Item transition failures

  8. Issues accessing multiple Atlassian products in some regions

All recorded Jira incidents