Jira outage, 1 October 2026
Job processing and scheduling is degraded affecting multiple Atlassian products
- Started
- Resolved
- 1 Oct 2026, 07:51 UTC (after 4 h 55 min)
- Impact
- Major
- Affected
- Notifications, Automation for Jira
Last update from Jira
### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in all commercial cloud regions. This caused delayed or missed background tasks, such as email-to-ticket processing and scheduled pipelines; interactive product use was not affected. The event was triggered when an unexpected volume of scheduled tasks became due simultaneously, overwhelming our shared job scheduling platform. Automated monitoring detected the incident within three minutes. Recovery began around 03:45 UTC as engineering scaled capacity and the platform worked throug...
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