Jira outage, 27 August 2026
Issues accessing multiple Atlassian products in some regions
- Started
- Resolved
- 27 Aug 2026, 05:16 UTC (after 54 min)
- Impact
- Critical
- Affected
- Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
Last update from Jira
**SUMMARY** On August 27, 2026, between 03:51 and 04:35 UTC, Atlassian customers in the Western Europe and Southeast APAC regions were unable to reach Atlassian Cloud products, including Atlassian Analytics, Compass, Confluence, Focus, Guard, Jira, JPD, JSM, Opsgenie, Rovo Search, and Talent. The event was triggered by a defective code change to the routing layer of one of our proxy fleets. This led to HTTP 404 errors being served to all customer traffic through these proxy fleets in Western Europe and Southeast APAC regions. The incident was detected within 1 minute by our automated monitoring systems, and mitigated by rolling back to the previous configuration release, which put the p...
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