Jira outage, 11 September 2026
Degraded performance affecting Jira Software and Jira Service Management
- Started
- Resolved
- 11 Sept 2026, 08:37 UTC (after 51 min)
- Impact
- Minor
- Affected
- Viewing content
Last update from Jira
### Summary On September 11, 2026, between 07:02 and 07:56 UTC, Atlassian customers primarily from the EU region and some from APAC region using Jira and Jira Service Management products were unable to view work items or access boards consistently. The event was triggered by a backward-incompatible internal configuration rollout in the underlying graph data platform. The incident was detected within 3 minutes by our automated monitoring system and mitigated by rolling forward the stable deployment to all regions. The total time to resolution was about 54 minutes. ### IMPACT The overall impact occurred between September 11, 2026, 07:02 UTC and September 11, 2026, 07:56 UTC on two...
Is Jira down now?
This page is the record of one past incident. For the live status, see Is Jira down right now? - it reads the official status page every 2 minutes.