Loom outage, 8 September 2025
Issues with Recording on Loom Chrome Extension
- Started
- Resolved
- 8 Sept 2025, 21:46 UTC
- Impact
- Not stated
Last update from Loom
From 5:20AM to 3:45PM UTC today some customers using the Loom Chrome Extension experienced issues with recording. Looms recorded during this time may show up in the library but will not be playable. Unfortunately we are unable to recover these videos. If you are still experiencing this issue please make sure you are recording with extension version 5.5.121.
Is Loom down now?
This page is the record of one past incident. For the live status, see Is Loom down right now? - it reads the official status page every 2 minutes.