Loom outage, 8 May 2026
Multiple Atlassian services are experiencing issues
- Started
- Resolved
- 8 May 2026, 19:45 UTC (after 16 h 45 min)
- Impact
- Minor
- Affected
- Recording, Viewing, Authentication, Loom AI
Last update from Loom
All dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in prod-east which led to Atlassian customers experiencing degraded performance and delays of background operations and automation execution. The incident started on May 8, 2026 at 00:22 and was detected within 4 minutes by automated monitoring systems. Our teams worked to restore core access by 06:08. Final cleanup of backlogged processes and minor issues progressed in stages from there was completed iteratively by 19:15. ### **IMPACT** The primary infrastructure affected in this in...
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