Loom outage, 3 February 2026

Confluence, Jira Mobile and Forge users may experience authentication issues

Started
Resolved
3 Feb 2026, 10:50 UTC (after 31 min)
Impact
Minor
Affected
Recording, Viewing, Authentication, Loom AI

Last update from Loom

Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

3 Feb 2026, 10:50 UTC

Read the full incident on the official Loom status page

Is Loom down now?

This page is the record of one past incident. For the live status, see Is Loom down right now? - it reads the official status page every 2 minutes.

Other Loom incidents

  1. Multiple Atlassian services are experiencing issues

  2. Degraded performance of Loom app

  3. Some Loom users experiencing no audio when viewing recordings

  4. Loom performance degraded

  5. Atlassian Cloud Services impacted

  6. Issue with Loom Meeting Recordings in Zoom

  7. Issues with Recording on Loom Chrome Extension

  8. Loom Intermittent Issues

All recorded Loom incidents