Mezmo outage, 24 February 2022

Ingestion of new logs - for Syslog only - Partial Outage

Started
Resolved
24 Feb 2022, 23:43 UTC (after 58 min)
Impact
Major
Affected
Log Ingestion (Syslog)

Last update from Mezmo

**Dates:** Start Time: Thursday, February 18, 2022, at 00:10 UTC End Time: Thursday, February 24, 2022, at 23:43 UTC Duration: 167:33:00 ‌ **What happened:** The ingestion of new logs to our Syslog endpoint was intermittently failing. ‌ **Why it happened:** We recently introduced a new service \(Syslog Forwarder\) to handle the ingestion of logs sent over Syslog. As the name implies, it forwards logs to downstream services. It was designed to send all logs submitted for each account to a single port opened on the downstream services. No load balancing was implemented in our original design, which performed well in our advance testing. Once put into production, however, it...

1 Mar 2022, 20:28 UTC

Read the full incident on the official Mezmo status page

Is Mezmo down now?

This page is the record of one past incident. For the live status, see Is Mezmo down right now? - it reads the official status page every 2 minutes.

Other Mezmo incidents

  1. Impact of AWS Issues

  2. Search performance issues

  3. Problems with Search

  4. Issue with Search

  5. Intermittent issues

  6. Log availability and search performance temporarily degraded

  7. Issues accessing logs in boards and screens

  8. Intermittent Pipeline Service Degradation

All recorded Mezmo incidents