Mezmo outage, 2 June 2022
Log lines not ingested
- Started
- Resolved
- 2 Jun 2022, 22:05 UTC (after 21 min)
- Impact
- Critical
- Affected
- Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog)
Last update from Mezmo
**Dates:** Start Time: Thursday, June 2, 2022, at 20:25 UTC End Time: Thursday, June 2, 2022, at 20:50 UTC Duration: 00:25 **What happened:** The ingestion of logs was halted for about 25 minutes. During that time, newly submitted logs were never ingested and therefore not available for Alerting, Searching, Live Tail, Graphing, Timelines, and Archiving. **Why it happened:** We manually reverted our ingester service to an older version \(to solve a minor problem unrelated to this incident\). During the procedure, the version of the container was reverted, but not the container’s configuration. Because of this versioning mismatch, logs from the ingester stopped being accepte...
Is Mezmo down now?
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