Mezmo outage, 12 December 2024
New logs are not available for some accounts
- Started
- Resolved
- 12 Dec 2024, 22:15 UTC (after 24 min)
- Impact
- Minor
- Affected
- Search
Last update from Mezmo
**Dates:** Start Time: Thursday, December 12, 2024 at 19:24 UTC End Time: Thursday, December 12, 2024 at 20:54 UTC Duration: 1 hour and 30 minutes **What happened:** Log lines submitted to Mezmo for ingestion into Log Analysis were never made available in our WebUI for Searching, Graphing, and Timelines - neither during the incident, nor afterwards. This affected a significant number of accounts. Log lines were still passed through Pipeline and made available at all times within Live Tail. The log data still triggered both Telemetry Pipeline and Log Analysis based alerts, and were still archived in both places. **Why it happened:** A single pod within our indexing service...
Is Mezmo down now?
This page is the record of one past incident. For the live status, see Is Mezmo down right now? - it reads the official status page every 2 minutes.