Mezmo outage, 26 October 2024
Pipeline Web UI is Unresponsive
- Started
- Resolved
- 26 Oct 2024, 20:23 UTC (after 19 h 23 min)
- Impact
- Critical
- Affected
- Web App
Last update from Mezmo
**Dates:** Start Time: Saturday, October 26, 2024 at 01:00 UTC End Time: Saturday, October 26, 2024 at 20:23 UTC Duration: 19 hours and 23 minutes \(Note that customer impact was limited to the first four hours of the incident.\) **What happened:** For approximately two hours, pages on the Web UI for Pipeline did not load. Afterwards, pages were able to load, but often only after delays of 15 seconds or longer. After another two hours, the Web UI returned to normal usage. The incident was kept open until all remediation was completed. The Web UI for Log Analysis and the ingress and egress of Pipeline data were unaffected. **Why it happened:** On Wednesday, October...
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