Mezmo outage, 6 February 2023
Intermittent delays loading Web UI and running searches
- Started
- Resolved
- 7 Feb 2023, 02:07 UTC (after 5 h 18 min)
- Impact
- Major
- Affected
- Web App, Search, Livetail
Last update from Mezmo
**Dates:** Start Time: Monday, February 6, 2023, at 20:05 UTC End Time: Tuesday, February 7, 2023, at 00:30 UTC Duration: 4 hours and 25 minutes **What happened:** Searches returned results slowly or not at all. Our Web UI was intermittently unresponsive, particularly for pages like Live Tail, Graphing, and Timelines. No data was lost and ingestion was not halted. **Why it happened:** We initiated an upgrade of all nodes in our service, including the nodes that store logs. Pods were gradually moved to other nodes and restarted, so as to prevent any interruption in service. A single pod that stores logs did not restart normally. Upon investigation, we found that it had...
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