New Relic outage, 7 October 2025

Data Irregularities - US Region

Started
Resolved
7 Oct 2025, 18:48 UTC (after 1 h 44 min)
Impact
Minor
Affected
APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, OTLP API : US, Trace API : US, Synthetics : US

Last update from New Relic

Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

7 Oct 2025, 18:48 UTC

Read the full incident on the official New Relic status page

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Other New Relic incidents

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  2. New Relic UI errors

  3. Salesforce Service Disruption

  4. Data Irregularities for EU Region

  5. Issues loading Alerts and Activity page

  6. E2M (Events-2-Metrics) authorization issues

  7. Delay of Entity Relationship Data

  8. Alerts and Data Irregularities - US and EU region

All recorded New Relic incidents