New Relic outage, 20 October 2025

Data Irregularities - US and EU region

Started
Resolved
20 Oct 2025, 21:33 UTC (after 12 h 53 min)
Impact
Minor
Affected
Synthetics : US, Synthetics : Europe

Last update from New Relic

Affected New Relic services have returned to normal operations following the resolution of the cloud provider network interruption. Our teams preliminary investigation indicates that New Relic ingest systems continued to function as expected throughout the interruption; however, data availability may differ depending on the configuration of each customer environment and their dependency on affected cloud provider services.

20 Oct 2025, 21:33 UTC

Read the full incident on the official New Relic status page

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