New Relic outage, 15 May 2026

UI and Data Irregularities - US Region

Started
Resolved
15 May 2026, 01:45 UTC (after 1 h 38 min)
Impact
Major
Affected
Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Infrastructure Integrations : US, Logs : US, Lookout : US, Mobile : US

Last update from New Relic

Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.

15 May 2026, 01:45 UTC

Read the full incident on the official New Relic status page

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Other New Relic incidents

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  2. New Relic UI errors

  3. Salesforce Service Disruption

  4. Data Irregularities for EU Region

  5. Issues loading Alerts and Activity page

  6. E2M (Events-2-Metrics) authorization issues

  7. Delay of Entity Relationship Data

  8. Alerts and Data Irregularities - US and EU region

All recorded New Relic incidents