Okta outage, 8 August 2025

Import slowness related to third-party provider

Started
Resolved
8 Aug 2025, 09:29 UTC (after 1 min)
Impact
Minor
Affected
Core Platform

Is this still happening?

No. Okta marked this incident resolved on 8 Aug 2025, 09:29 UTC, 1 min after it began.

Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:18 UTC) Live Okta status

Last update from Okta

The following is the RCA summary for a recent incident where a third-party provider experienced an issue that impacted the Okta service. Timing: Incident start: August 7, at 06:02 PM PDT Incident resolved: August 8, at 02:00PM PT Detection: Okta Engineering was alerted to backend jobs queues increasing due to a slow third-party provider API response. Impact: Customers may have seen slow job processing in Okta. Summary: Jobs were queued due to job execution times increase while waiting for third-party provider API responses. Our third-Party provider has identified a configuration error and resolved this issue by provisioning additional resources to these APIs. Preventive Actions: Okta has int...

20 Aug 2025, 23:29 UTC

Read the full incident on the official Okta status page

Similar Okta incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 25 h 39 min

    Service Disruption in Google Workspace Imports

  2. , resolved after 1 h 30 min

    Latency Issue Affecting Google Imports

  3. , resolved

    Intermittent import issue with Google Groups Query API

  4. , resolved after 7 h 34 min

    Group Push Delays on OK3

  5. , resolved after 1 h 20 min

    Group Push failures in EU1

Other recent Okta incidents

  1. Office 365 Domain Federation Failures

  2. Degraded Performance: Delays in Outbound SMS Delivery

  3. Reporting Unavailable

  4. Okta Cell - EU1 has gone into Read Only Mode

  5. Service Disruption in Workflows

  6. Intermittent Access Issues with Office 365 Apps via Okta

  7. Issues with Custom Domains in Cell OK9

  8. Error 500 observed in OP1

All recorded Okta incidents