Okta outage, 22 September 2025
Intermittent import issue with Google Groups Query API
- Started
- Resolved
- 22 Sept 2025, 18:21 UTC
- Impact
- Minor
- Affected
- Core Platform
Is this still happening?
No. Okta marked this incident resolved on 22 Sept 2025, 18:21 UTC.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:14 UTC) Live Okta status
Last update from Okta
Incident start: September 15, 2025 Incident resolved: September 25, 2025 Detection: Okta was alerted to the issue after customers reported that groups managed by Google Workspace were being unexpectedly removed from Okta during the import process. Impact: Customers utilizing the Google Workspace integration may have experienced the following during this period: During scheduled or manual imports, groups (which still existed in Google Workspace) were unexpectedly removed from Okta. The unintended removal of groups may have resulted in a loss of application access for users who were members of the affected groups. Root Cause: The root cause was an issue within the Google Workspace Directory AP...
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