Opsgenie outage, 14 February 2024
Service Disruptions Affecting Atlassian Products
- Started
- Resolved
- 14 Feb 2024, 23:32 UTC (after 1 h 34 min)
- Impact
- Not stated
- Affected
- Incident Flow, Alert Flow, Email Notification Delivery, Public Website, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Heartbeat Monitoring, Incident REST API, Alert REST API, Heartbeat REST API, Incoming Email Service
Last update from Opsgenie
### **Summary** On February 14, 2024, between 20:05 UTC and 23:03 UTC, Atlassian customers on the following cloud products encountered a service disruption: Access, Atlas, Atlassian Analytics, Bitbucket, Compass, Confluence, Ecosystem apps, Jira Service Management, Jira Software, Jira Work Management, Jira Product Discovery, Opsgenie, StatusPage, and Trello. As part of a security and compliance uplift, we had scheduled the deletion of unused and legacy domain names used for internal service-to-service connections. Active domain names were incorrectly deleted during this event. This impacted all cloud customers across all regions. The issue was identified and resolved through the rollback o...
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