Opsgenie outage, 20 October 2025
Atlassian Cloud Services impacted
- Started
- Resolved
- 21 Oct 2025, 05:24 UTC (after 21 h 28 min)
- Impact
- Major
- Affected
- Incident Flow, Alert Flow, Email Notification Delivery, Public Website, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Heartbeat Monitoring, Incident REST API, Alert REST API, Heartbeat REST API, Incoming Email Service
Last update from Opsgenie
### Postmortem publish date: Nov 19th, 2025 ### Summary All dates and times below are in UTC unless stated otherwise. Customers utilizing Atlassian products experienced elevated error rates and degraded performance between Oct 20, 2025 06:48 and Oct 21, 2025 04:05. The service disruptions were triggered due to an [AWS DynamoDB outage](https://aws.amazon.com/message/101925/#:~:text=1%3A50%20PM.-,DynamoDB,-Between%2011%3A48) and further affected by subsequent failures in [AWS EC2](https://aws.amazon.com/message/101925/#:~:text=service%20disruption%20event.-,Amazon%20EC2,-Between%2011%3A48) and [AWS Network Load Balancer](https://aws.amazon.com/message/101925/#:~:text=service%20disruption%20...
Is Opsgenie down now?
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