Opsgenie outage, 14 September 2026
Disrupted Opsgenie/JSM availability
- Started
- Resolved
- 14 Sept 2026, 17:43 UTC (after 57 min)
- Impact
- Critical
- Affected
- Web Application, Mobile Application
Last update from Opsgenie
### Summary On September 14, 2026, between 15:30 and 17:10 UTC, Atlassian customers using Opsgenie, Jira Service Management, and Compass experienced delays in receiving alert notifications and intermittent failures when using Ops features. The issue was triggered by long-running transactions in a core service, which led to thread pool exhaustion and caused subsequent requests to become unresponsive. The long-running transactions were caused by a configuration change released between September 9, 2026 and September 11, 2026 UTC. The team actively monitored the impact of the change on the system until early September 14, 2026 UTC, and observed no anomalies. However, increasing traffic during...
Is Opsgenie down now?
This page is the record of one past incident. For the live status, see Is Opsgenie down right now? - it reads the official status page every 2 minutes.