Opsgenie outage, 3 June 2024
Error responses across multiple Cloud products
- Started
- Resolved
- 4 Jun 2024, 00:32 UTC (after 1 h 21 min)
- Impact
- Major
- Affected
- Signup, Login & Authorization, Web Application, Mobile Application
Last update from Opsgenie
### Summary On June 3rd, between 09:43pm and 10:58 pm UTC, Atlassian customers using multiple product\(s\) were unable to access their services. The event was triggered by a change to the infrastructure API Gateway, which is responsible for routing the traffic to the correct application backends. The incident was detected by the automated monitoring system within five minutes and mitigated by correcting a faulty release feature flag, which put Atlassian systems into a known good state. The first communications were published on the Statuspage at 11:11pm UTC. The total time to resolution was about 75 minutes. ### **IMPACT** The overall impact was between 09:43pm and 10:17pm UTC, with the...
Is Opsgenie down now?
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