Pendo outage, 1 October 2026

Pairing in Mobile is Not Functional

Started
Resolved
1 Oct 2026, 08:16 UTC (after 1 h 47 min)
Impact
Major
Affected
Mobile Guides

Last update from Pendo

This incident has been resolved.

1 Oct 2026, 08:16 UTC

Read the full incident on the official Pendo status page

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This page is the record of one past incident. For the live status, see Is Pendo down right now? - it reads the official status page every 2 minutes.

Other Pendo incidents

  1. Some Customers Unable to Connect to Pendo MCP

  2. Guide targeting impacted in US Environment

  3. Latency issue in US region impacting login, guide delivery and event data processing

  4. Intermittent sign out issue

  5. Error thrown in continuing Leo conversations

  6. Guide display disruption affecting the beta Web SDK

  7. Event processing delays

  8. Data Sync Destination Failures

All recorded Pendo incidents