Pendo outage, 14 July 2026

Guide display disruption affecting the beta Web SDK

Started
Resolved
14 Jul 2026, 15:53 UTC (after 3 h 27 min)
Impact
Not stated
Affected
Guide Deliverability

Last update from Pendo

This disruption has been fully resolved. The Stable Web SDK was not impacted at any point. Thank you for your patience.

14 Jul 2026, 15:53 UTC

Read the full incident on the official Pendo status page

Is Pendo down now?

This page is the record of one past incident. For the live status, see Is Pendo down right now? - it reads the official status page every 2 minutes.

Other Pendo incidents

  1. Some Customers Unable to Connect to Pendo MCP

  2. Pairing in Mobile is Not Functional

  3. Guide targeting impacted in US Environment

  4. Latency issue in US region impacting login, guide delivery and event data processing

  5. Intermittent sign out issue

  6. Error thrown in continuing Leo conversations

  7. Event processing delays

  8. Data Sync Destination Failures

All recorded Pendo incidents