Pendo outage, 14 September 2026

Latency issue in US region impacting login, guide delivery and event data processing

Started
Resolved
14 Sept 2026, 20:05 UTC (after 3 h 50 min)
Impact
Major
Affected
Pendo UI, Guide Deliverability, Mobile Guides, Analytics - Data Processing, Mobile Analytics

Last update from Pendo

This incident has been resolved.

14 Sept 2026, 20:05 UTC

Read the full incident on the official Pendo status page

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This page is the record of one past incident. For the live status, see Is Pendo down right now? - it reads the official status page every 2 minutes.

Other Pendo incidents

  1. Some Customers Unable to Connect to Pendo MCP

  2. Pairing in Mobile is Not Functional

  3. Guide targeting impacted in US Environment

  4. Intermittent sign out issue

  5. Error thrown in continuing Leo conversations

  6. Guide display disruption affecting the beta Web SDK

  7. Event processing delays

  8. Data Sync Destination Failures

All recorded Pendo incidents