Twilio outage, 12 October 2026

WhatsApp Sandbox Message Processing Issues

Started
Resolved
12 Oct 2026, 07:19 UTC (after 3 h 54 min)
Impact
Minor
Affected
WhatsApp Messaging

Last update from Twilio

WhatsApp Sandbox message processing has been fully restored, and system performance has returned to normal. Our engineers have verified the resolution, and this incident is now resolved.

12 Oct 2026, 07:19 UTC

Read the full incident on the official Twilio status page

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Other Twilio incidents

  1. SMS Delivery Failures from France to a Subset of Twilio Short Codes

  2. SMS Delivery Failures from Network Subscribers to Twilio Colombia Phone Numbers

  3. Silent Network Authentication (SNA) Failure Increase in Philippines

  4. SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil

  5. SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti

  6. SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

  7. SMS Delivery Receipt Delays from a Subset of Twilio Sender IDs to Altan Redes Mexico

  8. Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

All recorded Twilio incidents