Twilio outage, 9 November 2026
WhatsApp Business API Message Send Failures
- Started
- Resolved
- 10 Nov 2026, 13:02 UTC (after 16 h 29 min)
- Impact
- Minor
- Affected
- WhatsApp Messaging
Is this still happening?
No. Twilio marked this incident resolved on 10 Nov 2026, 13:02 UTC, 16 h 29 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 13 Nov, 20:45 UTC) Live Twilio status
At a glance
- Twilio rated this a minor incident.
- It was resolved after 16 h 29 min. That is longer than a typical Twilio incident: the median of the 194 other resolved ones we recorded is 5 h 42 min.
- Twilio had 190 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 13 Nov 2026.
Our summary from the Twilio incidents we have recorded since 11 Sept 2026 - how we count.
Last update from Twilio
We have monitored and resolved the issue with WhatsApp Business API. All services are now operating normally at this time.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 9 h 50 min
-
, resolved after 3 h 54 min
-
, resolved after 2 h 40 min
-
, resolved after 5 h 11 min
-
, resolved after 10 h 23 min
Gateway API (Lookup API) Failure Increase on Verizon in United States
Other recent Twilio incidents
-
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
-
SMS Delivery Receipt Failures from Twilio to Claro Costa Rica
-
SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
Something wrong on this page?
Thanks - your report is on its way to us. We read every one.