Twilio outage, 26 October 2026
WhatsApp Sandbox Sending Configuration Issues
- Started
- Status
- Ongoing: Investigating
- Impact
- Minor
- Affected
- WhatsApp Messaging
Is this still happening?
Yes. Twilio still lists it as investigating; last update 26 Oct 2026, 15:00 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 26 Oct, 16:41 UTC) Live Twilio status
Last update from Twilio
Users may experience an incorrect display name for sandbox messages and errors sending preconfigured templates. We will provide another update in 1 hour or as soon as more information becomes available.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 9 h 50 min
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, resolved after 3 h 54 min