Twilio outage, 19 October 2026
SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil
- Started
- Resolved
- 20 Oct 2026, 20:12 UTC (after 41 h 31 min)
- Impact
- Minor
- Affected
- SMS, Latin America
Is this still happening?
No. Twilio marked this incident resolved on 20 Oct 2026, 20:12 UTC, 41 h 31 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 26 Oct, 03:49 UTC) Live Twilio status
Last update from Twilio
We have completed our investigation. This event did not cause performance degradation beyond the expected behavior for this Brazilian carrier, which may retry delivery attempts for up to 24 hours before setting a final status. All systems are operating normally.
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