Twilio outage, 23 October 2026

SMS Delivery Delays from Twilio to Surf Telecom Brazil

Started
Resolved
23 Oct 2026, 19:31 UTC (after 15 h 40 min)
Impact
Minor
Affected
SMS, Latin America

Is this still happening?

No. Twilio marked this incident resolved on 23 Oct 2026, 19:31 UTC, 15 h 40 min after it began.

Right now: Twilio reports degraded performance on some systems. (as of 26 Oct, 03:49 UTC) Live Twilio status

Last update from Twilio

The incident has been resolved and SMS delivery from Twilio to Surf Telecom network subscribers in Brazil is operating normally.

23 Oct 2026, 19:31 UTC

Read the full incident on the official Twilio status page

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  4. , resolved after 9 h 56 min

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