Twilio outage, 28 October 2026
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
- Started
- Status
- Ongoing: Investigating
- Impact
- Minor
- Affected
- Verify Silent Network Auth
Is this still happening?
Yes. Twilio still lists it as investigating; last update 28 Oct 2026, 13:21 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 28 Oct, 13:35 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
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