Twilio outage, 27 October 2026
SMS Delivery Delays from Twilio to Surf Telecom Brazil
- Started
- Status
- Ongoing: Identified
- Impact
- Minor
- Affected
- SMS, Latin America
Is this still happening?
Yes. Twilio still lists it as identified; last update 28 Oct 2026, 00:50 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 28 Oct, 00:57 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 15 h 40 min
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, resolved after 41 h 31 min
SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil
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, resolved after 10 h 20 min
SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil
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, resolved after 22 h 22 min
SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico
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, resolved after 9 h 56 min
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil