Twilio outage, 9 November 2026
SMS Delivery Failures from Twilio to ETL Laos
- Started
- Resolved
- 9 Nov 2026, 23:05 UTC (after 16 h 8 min)
- Impact
- Minor
- Affected
- SMS, APAC
Is this still happening?
No. Twilio marked this incident resolved on 9 Nov 2026, 23:05 UTC, 16 h 8 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 13 Nov, 20:53 UTC) Live Twilio status
At a glance
- Twilio rated this a minor incident.
- It was resolved after 16 h 8 min. That is longer than a typical Twilio incident: the median of the 194 other resolved ones we recorded is 5 h 42 min.
- Twilio had 183 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 11 Nov 2026.
Our summary from the Twilio incidents we have recorded since 11 Sept 2026 - how we count.
Last update from Twilio
The incident has been resolved and SMS delivery from Twilio to ETL network subscribers in Laos is operating normally.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 11 h 19 min
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan
-
, resolved after 7 h 23 min
SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan
-
, resolved after 4 h 7 min
-
, resolved after 6 h 1 min
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan
-
, still open
SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India
Other recent Twilio incidents
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SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
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SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
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SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
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Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
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SMS Delivery Receipt Failures from Twilio to Claro Costa Rica
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SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
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