Twilio outage, 1 November 2026

SMS Delivery Failures from Twilio to KDDI Japan

Started
Status
Ongoing: Identified
Impact
Minor
Affected
SMS, APAC

Is this still happening?

Yes. Twilio still lists it as identified; last update 1 Nov 2026, 20:37 UTC.

Right now: Twilio reports degraded performance on some systems. (as of 1 Nov, 21:36 UTC) Live Twilio status

Last update from Twilio

Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1 Nov 2026, 20:37 UTC

Read the full incident on the official Twilio status page

Similar Twilio incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 6 h 1 min

    SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan

  2. , still open

    SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India

  3. , resolved after 7 min

    SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan

  4. , still open

    SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China

  5. , resolved after 3 h 31 min

    SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia

Other recent Twilio incidents

  1. Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands

  2. Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines

  3. Automated Alert: Minimal Customer Impact

  4. SMS and MMS Delivery Delays from Twilio to Altice United States

  5. SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil

  6. Gateway API (Lookup API) Failure Increase on Verizon in United States

  7. Flex Agent Copilot Note Generation Issues

  8. Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

All recorded Twilio incidents