Twilio outage, 30 October 2026
Silent Network Authentication (SNA) Missing Redirects on KPN in Netherlands
- Started
- Status
- Ongoing: Investigating
- Impact
- Minor
- Affected
- Verify Silent Network Auth
Is this still happening?
Yes. Twilio still lists it as investigating; last update 30 Oct 2026, 16:26 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 30 Oct, 17:24 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on KPN in Netherlands. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 20 h 54 min
-
, resolved after 19 h 27 min
-
, still open
Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines
-
, resolved after 18 h 39 min
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
-
, resolved after 3 h 45 min
Other recent Twilio incidents
-
SMS & MMS Delivery Delays from Twilio to Altice United States
-
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil
-
Gateway API (Lookup API) Failure Increase on Verizon in United States
-
Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States
-
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States