Twilio outage, 29 October 2026
Gateway API (Lookup API) Failure Increase on Verizon in United States
- Started
- Status
- Ongoing: Identified
- Impact
- Minor
- Affected
- Lookup SIM Swap, Legacy Identity MatchAndAttributes
Is this still happening?
Yes. Twilio still lists it as identified; last update 29 Oct 2026, 08:28 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 29 Oct, 09:27 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 4 h 11 min
Gateway API (Lookup API) Failure Increase on Three in United Kingdom
-
, resolved after 20 h 54 min
-
, resolved after 19 h 27 min
-
, resolved after 3 h 45 min
-
, resolved after 3 h 16 min
Silent Network Authentication (SNA) Failure Increase on AT&T in United States
Other recent Twilio incidents
-
Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States
-
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States
-
SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium
-
Possible 503 Errors for Messaging Traffic in the Australia Region
-
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia