Twilio outage, 30 October 2026
Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines
- Started
- Status
- Ongoing: Investigating
- Impact
- Minor
- Affected
- Verify Silent Network Auth
Is this still happening?
Yes. Twilio still lists it as investigating; last update 30 Oct 2026, 16:59 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 30 Oct, 17:28 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Smart in the Philippines. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, still open
Silent Network Authentication (SNA) Missing Redirects on KPN in Netherlands
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, resolved after 20 h 54 min
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, resolved after 18 h 39 min
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
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, resolved after 19 h 27 min
-
, resolved after 4 h 33 min
Silent Network Authentication (SNA) Failure Increase in Philippines
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