Uploadcare outage, 25 September 2024

Webhook Service Degradation

Started
Resolved
25 Sept 2024, 12:19 UTC (after 2 h 11 min)
Impact
Major
Affected
Webhooks

Last update from Uploadcare

## Incident Summary On 25 September 2024, an issue with webhook delivery was identified, affecting clients between 10:07 and 12:19 UTC. The delay impacted webhook notifications, with no data loss but a significant delay in processing and delivery. ## Timeline * 10:07 UTC - A system configuration change was made, which inadvertently disrupted webhook processing. * 10:07 UTC - Webhook delivery issues began. * 12:05 UTC - The problem was identified and resolved, with backlogged webhooks being processed. * 12:12 UTC - The first webhook was successfully delivered after the fix. * 12:19 UTC - All queued events were processed, with delivery confirmed for all affected users. ## Root Cause The i...

26 Sept 2024, 08:55 UTC

Read the full incident on the official Uploadcare status page

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