Uploadcare outage, 20 October 2025

URL API Service Disruption

Started
Resolved
20 Oct 2025, 06:30 UTC
Impact
Major

Last update from Uploadcare

On October 20, 2025, between 07:50 UTC and 09:27 UTC, a portion of our URL API service experienced a major disruption. The service responsible for real-time processing and transformation of uncached files was unavailable, resulting in failed requests for those specific operations. The delivery of already-cached files and all other Uploadcare services, including file uploading and management, were unaffected. The direct root cause of this incident was a major service outage in the Amazon Web Services \(AWS\) `us-east-1` \(N. Virginia\) region, specifically impacting AWS DynamoDB. During the incident, we also identified a critical flaw in our incident communication process: we were unable to...

20 Oct 2025, 09:53 UTC

Read the full incident on the official Uploadcare status page

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Other Uploadcare incidents

  1. Website and Dashboard outage

  2. `from_url` uploads degradation

  3. Upload API Degradation.

  4. Elevated URL API Errors

  5. Unavailability of uploading from 3rd Party Services

  6. Webhook Service Degradation

  7. REST API and Upload API outage

  8. Minor URL API degradation

All recorded Uploadcare incidents