Uploadcare outage, 26 November 2024
Elevated URL API Errors
- Started
- Resolved
- 26 Nov 2024, 18:00 UTC (after 3 h 3 min)
- Impact
- Major
- Affected
- CDN
Last update from Uploadcare
## Incident Summary On 26 November 2024, an issue with our URL API was identified, causing a partial outage of the service from 14:31 to 15:00 UTC. ## Timeline * **14:20 UTC** - A CDN configuration change was made to improve the Auto Format feature in the URL API. * **14:31 UTC** - Service degradation began as increased traffic overwhelmed our origin servers due to cache key changes. * **14:37 UTC** - Alert notifications were received by our team. * **14:58 UTC** - The CDN configuration was rolled back. * **15:00 UTC** - The incident was fully resolved, and service was restored. ## Root Cause The issue was caused by a CDN configuration change that altered cache key behavior, significant...
Read the full incident on the official Uploadcare status page
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