Uploadcare outage, 25 November 2024
Unavailability of uploading from 3rd Party Services
- Started
- Resolved
- 25 Nov 2024, 19:45 UTC (after 1 h 15 min)
- Impact
- Major
Last update from Uploadcare
## Incident Summary On November 25, 2024, from 16:01 to 19:44 UTC, the “Uploading from 3rd Party Services” feature of our platform was unavailable. This feature allows users to upload files from social networks and storage services like Dropbox, Facebook, Google Drive, and Instagram. ## Timeline * **15:50 UTC** - A server configuration update was initiated to streamline deployments in our Kubernetes environment. * **16:01 UTC** - The outage began as requests to the “Uploading from 3rd Party Services” feature failed to be processed. * **19:00 UTC** - Investigation revealed that the application networking was incorrectly configured. * **19:15 UTC** - A fix was implemented to re-configure th...
Read the full incident on the official Uploadcare status page
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