Who explains their outages?

4%

of 124 major outages since 4 November 2026 got a published root cause analysis on the vendor's status page; for 9 more one was promised.

Why it matters

An outage you can read about afterwards - what broke, why, and what changes - tells you more about a vendor than its uptime figure. This page tracks every incident rated major or critical since 4 November 2026, when we started reading postmortems - 82 companies so far - and whether the company published a postmortem on its status page. It updates itself as incidents are resolved and explained.

Two or more outages: always explained vs never

Every company with a major outage

ServiceMajor outagesPostmortem publishedPromisedShare explained
GitHub9090%
Shippo7000%
Mollie4000%
Bandwidth31033%
GoDaddy3000%
Gorgias3000%
Red Hat3000%
Valorant3000%
Webflow3000%
monday.com220100%
Acquia2000%
Alchemy2000%
Apple Developer2000%
Claude (Anthropic)2000%
GoTo2000%
Infobip2000%
League of Legends2000%
Mux2000%
Nexus Mods2000%
Otter.ai2000%
PlayFab2000%
PlayStation Network2000%
Gladly110100%
Wix110100%
ActiveCampaign1000%
Aiven1000%
Apple services1000%
Axiom1000%
Bitrise1000%
Brex1000%
Buffer1000%
Buildkite1000%
Canvas LMS1000%
Constant Contact1000%
Contentful1000%
Couchbase Capella1000%
Cursor1000%
Customer.io1000%
Databricks1000%
Datadog1000%
Deepgram1000%
DigiCert1000%
Discord1000%
EasyPost1000%
Elastic Cloud1000%
ElevenLabs1000%
Front1000%
Gemini Exchange1000%
Grafana Cloud1000%
iCloud1000%
incident.io1000%
Infura1000%
JustCall1000%
Klaviyo1000%
Make1000%
Mistral AI1000%
Notion1000%
Okta1000%
OpenAI1000%
Optimizely1000%
Pantheon1000%
Pendo1000%
Pinecone1000%
Plaid1000%
Retool1000%
Rippling1000%
Salesforce1000%
Segment1000%
Sentry1000%
Substack1000%
Sumo Logic1000%
Superhuman1000%
SurveyMonkey1000%
TeamViewer1000%
Telnyx1000%
Upstash1000%
Vimeo1000%
Wise1000%
WorkOS1000%
Xero1000%
YNAB1000%
Zuora1000%

Latest postmortems

  1. , 2 h 56 min

    Bandwidth: Bandwidth App

  2. , 2 h 10 min

    monday.com: Service disruption on US server

  3. , 16 min

    Gladly: Voice functionality issues

  4. , 34 min

    monday.com: Intermittent System Availability

  5. , 9 min

    Wix: RESOLVED: Issue Affecting Multiple Services

How this is counted

A major outage is a resolved incident that the company itself rated major or critical; scheduled maintenance is left out. It counts as explained when an update on the status page is marked "postmortem", links to a postmortem, incident report or root cause analysis, or is a root cause write-up of over 500 characters; "a root cause analysis will follow" counts as promised. We look at the updates while the incident is among the 25 newest on the status page, so a postmortem published only on a company blog, or very late, may be missed - details. Companies that rate their incidents more honestly have more of them here. Something wrong? hi@brokentoday.com.