Braze outage, 24 February 2026

Outbound email latency for non-EU Bird (Sparkpost) customers

Started
Resolved
24 Feb 2026, 20:00 UTC (after 25 min)
Impact
Minor
Affected
Email

Last update from Braze

As of 14:41 ET, Sparkpost has declared this incident resolved after implementing a fix. Braze Engineers have confirmed that real time outbound email latency has returned within normal operational bounds as of 14:34 ET. Any messages that failed during this window, were automatically retried. This incident is considered resolved.

24 Feb 2026, 20:00 UTC

Read the full incident on the official Braze status page

Is Braze down now?

This page is the record of one past incident. For the live status, see Is Braze down right now? - it reads the official status page every 2 minutes.

Other Braze incidents

  1. Braze Support Services Outage

  2. Dashboard Latency and Errors on US07

  3. Latency and Errors on US07

  4. Issue Impacting US 01 and US 03

  5. EU02 Currents Data Latency

  6. AWS Networking Disruption in US-WEST-2 (Resolved)

  7. Braze AI Operator Errors

  8. WhatsApp Degraded Performance

All recorded Braze incidents