Close outage, 19 June 2025
Application UI Intermittently Inaccessible
- Started
- Resolved
- 19 Jun 2025, 05:10 UTC (after 47 min)
- Impact
- Critical
- Affected
- Application UI
Last update from Close
Close sincerely apologizes for the interruption of our service. We take the stability of our platform very seriously. Below is an explanation of what happened and how we will prevent another such interruption from occurring. ## Impact The Close Web and Desktop applications were intermittently failing to load for from June 18th 22:32 UTC to June 19th 05:10 UTC. The issue started with only a few errors with the frequency gradually increasing until it was resolved. ## Root Cause and Resolution A misconfigured version of the application was partially deployed due to mishandling of failures of a re-run CI/CD job. The issue was resolved by deploying a freshly built version of the application....
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