Dialpad outage, 2 November 2026

Service degradation affecting Dialpad AI Voice and Text Agents

Started
Status
Ongoing: Identified
Impact
Major
Affected
Dialpad Ai

Is this still happening?

Yes. Dialpad still lists it as identified; last update 2 Nov 2026, 23:18 UTC.

Right now: Dialpad reports a partial outage. (as of 2 Nov, 23:26 UTC) Live Dialpad status

Last update from Dialpad

The issue has been identified and a fix is being implemented.

2 Nov 2026, 23:18 UTC

Read the full incident on the official Dialpad status page

Other Dialpad incidents

  1. Some customers may be experiencing issues with devices.

  2. Some customers may be experiencing issues making or receiving calls.

  3. Service degradation affecting some IVR Customers

  4. Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

  5. Investigating degraded calling performance for some EU numbers and destinations

  6. Partial service disruption

  7. Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

  8. Some customers may be experiencing errors using the fax API

All recorded Dialpad incidents