Dialpad outage history
25 incidents from the official Dialpad status page, the oldest from 2 July 2025.
September 2026 4
-
, resolved after 45 min
Service degradation affecting some IVR Customers
Impact: minor
-
, resolved after 19 min
Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls
Impact: minor
-
, resolved after 42 min
Investigating degraded calling performance for some EU numbers and destinations
Impact: minor
-
, resolved after 4 h 36 min
Impact: major
August 2026 1
-
, resolved after 49 min
Some contact center agents may be experiencing issues with being unable to complete a call wrap-up
Impact: minor
July 2026 2
-
, resolved after 28 min
Some customers may be experiencing errors using the fax API
Impact: minor
-
, resolved after 1 h 24 min
Some customers may be experiencing degraded performance with IVR calls
Impact: minor
June 2026 4
-
, resolved after 6 h 15 min
Inbound/Outbound Calling Potentially Impacted
Impact: minor
-
, resolved after 2 h 46 min
Some customers in the US and Canada may be experience issues with delays in message delivery
Impact: minor
-
, resolved after 40 min
Some customers in the US and Canada may be experiencing issues with MMS messaging
Impact: major
-
, resolved after 3 h 10 min
Some customers may be experiencing issues receiving inbound SMS messages
Impact: minor
May 2026 2
-
, resolved after 5 h 28 min
Some customers may be experiencing issues with IVR
Impact: major
-
, resolved after 3 h 6 min
Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in
Impact: minor
April 2026 1
-
, resolved after 2 h 1 min
We are investigating potential issues with calling
Impact: major
March 2026 1
-
, resolved after 2 days
Some customers may be experiencing issues making or receiving calls.
Impact: minor
February 2026 2
-
, resolved after 52 min
Some customers may be experiencing sporadic issues with placing or receiving calls
Impact: minor
-
, resolved after 1 h 4 min
Some customers may be experiencing sporadic issues with placing or receiving calls
Impact: minor
January 2026 1
-
, resolved after 3 h 1 min
Some customers may be experiencing delays in platform functions
Impact: minor
November 2025 1
-
, resolved after 4 h 21 min
Accessing www.dialpad.com shows an error
Impact: major
September 2025 1
-
, resolved after 1 h 58 min
Multiple analytics features are experiencing issues with loading
Impact: minor
August 2025 1
-
, resolved after 1 h 28 min
Some customers may be experiencing intermittent issues with connecting calls
Impact: minor
July 2025 4
-
, resolved
Some customers may be experiencing issues with IVR routing
Impact: minor
-
, resolved
Some customers may be experiencing issues with IVR routing
Impact: minor
-
, resolved after 46 min
Customers may be experiencing issues with workforce management
Impact: major
-
, resolved after 2 h 16 min
Some customers may be experiencing issues with contact centers
Impact: major