Dialpad outage, 4 November 2026

Some customers may be experiencing degraded performance with AI agents.

Started
Resolved
4 Nov 2026, 19:08 UTC (after 28 min)
Impact
Minor
Affected
Ai Agent

Is this still happening?

No. Dialpad marked this incident resolved on 4 Nov 2026, 19:08 UTC, 28 min after it began.

Right now: Dialpad reports all systems operational. (as of 4 Nov, 21:20 UTC) Live Dialpad status

Last update from Dialpad

This incident has been resolved.

4 Nov 2026, 19:08 UTC

Read the full incident on the official Dialpad status page

Other Dialpad incidents

  1. Service degradation affecting Dialpad AI Voice and Text Agents

  2. Some customers may be experiencing issues with devices.

  3. Some customers may be experiencing issues making or receiving calls.

  4. Service degradation affecting some IVR Customers

  5. Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

  6. Investigating degraded calling performance for some EU numbers and destinations

  7. Partial service disruption

  8. Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

All recorded Dialpad incidents