Dialpad outage, 15 September 2026

Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

Started
Resolved
15 Sept 2026, 16:27 UTC (after 19 min)
Impact
Minor
Affected
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls

Last update from Dialpad

This incident has been resolved.

15 Sept 2026, 16:27 UTC

Read the full incident on the official Dialpad status page

Is Dialpad down now?

This page is the record of one past incident. For the live status, see Is Dialpad down right now? - it reads the official status page every 2 minutes.

Other Dialpad incidents

  1. Service degradation affecting some IVR Customers

  2. Investigating degraded calling performance for some EU numbers and destinations

  3. Partial service disruption

  4. Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

  5. Some customers may be experiencing errors using the fax API

  6. Some customers may be experiencing degraded performance with IVR calls

  7. Inbound/Outbound Calling Potentially Impacted

  8. Some customers in the US and Canada may be experience issues with delays in message delivery

All recorded Dialpad incidents